Dr. Mertine Jermany, MD

Psychiatrist

Dr. Jermany is accepting new clients. Dr. Mertine Jermany is a board-certified psychiatrist with decades of experience in general, child, and adolescent psychiatry. She has worked in private practice, hospitals, and public mental health, providing expert care to children, adolescents, and adults facing complex mental health challenges. She believes in treating the whole person—considering the impact of diet, exercise, nutrition, and lifestyle on mental health. Her approach is client-centered and trauma-informed, ensuring that each person receives personalized, evidence-based care that supports their overall well-being.

Carli Ruffner, CRNP-PMH

Psychiatric Nurse Practitioner

Carli’s clinical background includes roles in inpatient and outpatient mental health facilities and school-based settings. Her approach to treatment sees each client as part of a larger family system and includes support networks in their care. She loves seeing clients learn to thrive through education that develops their coping skills and resilience. In her free time, Carli stays active, loves watching live music and stand-up comedy, and cherishes moments with her husband, son, family, and friends.

Katie Hamill

Business Manager

Katie oversees the operational side of our business, ensuring staff are supported and everything runs smoothly behind the scenes. She helps the team guide clients through processes and ensures an exceptional experience is provided to all clients. Katie is passionate about mental health, especially for kids and adolescents, and loves to see younger generations taking their mental well-being seriously. She enjoys playing outside with her dog and trying out new recipes. She has also never met a dog she doesn’t like.

McKenzie Willoughby

Billing and HR Manager

Got a billing question? McKenzie's got the answers. She handles all billing needs for our clients with precision and care, ensuring every detail is taken care of efficiently. With a laugh that echoes for miles, she’s dedicated to making the billing process as smooth and seamless as possible. And if you're lucky, you may even get a glimpse of her dog, Ty, our Junior Office Greeter!

Sophia Fiore

Administrative Assistant

Sophia is often the first friendly voice you hear on the phone or the warm welcome you receive when you walk through our doors. She ensures clients feel comfortable and supported from the very first interaction. Passionate about art, music, and literature, she brings creativity and enthusiasm to everything she does. In her free time, she loves cooking, painting, reading, and spending time outdoors—often with her dog by her side. She’s also a big Disney fan and enjoys working on cars in her spare time.

Yeti

Office Greeter

Yeti shines as our seasoned office greeter, effortlessly putting clients at ease with his friendly demeanor. He's a gentle giant who relishes long walks, belly rubs, and the occasional Shake Shack burger. While he may not be a computer whiz, Yeti excels at keeping the staff on track and making sure clients feel right at home.

Ty

Junior Office Greeter

Feeling nervous about your wellness journey? Ty's got you covered. With her welcoming nature, she takes her role as office greeter seriously. She learned from the best and is always there with a warm smile. When she's not charming visitors, Ty enjoys spirited games of tug-of-war and pondering life's big questions while gazing out the window.